Refund & Cancellation Policy
Effective Date: April 29, 2026 • Last Updated: June 3, 2026
At AIApplyForU, we are committed to delivering high-touch, customized job application concierge services with complete transparency, accountability, and operational fairness.
1. Digital & Managed Service Acknowledgment
AIApplyForU provides customized, personalized services that commence immediately following onboarding. By making a payment, you acknowledge and agree that:
- Human recruiter resources are immediately assigned to your profile;
- Custom resume tailoring, ATS keyword optimization, and employer portal sourcing begin promptly;
- Any consultation, resume deliverable, dashboard access, or documented application submission constitutes active service delivery.
2. Cancellation Policy
You may cancel your recurring subscription at any time through your dashboard or by emailing our support team. Upon cancellation:
- Your active application marketing and dashboard access will continue until the end of your current paid billing period;
- No further charges will be billed to your payment method after the current period ends;
- Cancelling future renewals does not retroactively trigger a refund for services already rendered.
3. Refund Eligibility & Calculation
Refund requests are assessed fairly based on the stage of service delivery:
A. Pre-Service Request (Within 7 Days of Payment)
If a refund request is submitted before any job application work, resume tailoring, or onboarding review has commenced, you are eligible for a full refund minus non-refundable payment processor transaction fees (Stripe 2.9% + $0.30).
B. Active Service (Pro-Rated Unused Days)
If services have already begun, refunds are calculated proportionally based on the remaining unused working days in the billing period, after accounting for completed deliverables, onboarding setup, and processing fees.
4. Non-Refundable Items
Refunds will not be issued for:
- Subjective change of mind after customized work has commenced;
- Third-party employer response times, interview scheduling, or external hiring decisions;
- Completed resume deliverables and job applications already submitted;
- Failure of the user to complete onboarding or utilize the service.
5. Dispute Resolution & Fair Dealing
We believe almost all customer questions can be resolved quickly and amicably through direct dialogue. Clients agree to contact our support team first to discuss any concern before filing payment disputes.
6. How to Request Assistance
To submit a cancellation or refund inquiry, please reach out to:
Email: [email protected]
Our team reviews all requests within 3–5 business days.